Travel and Tourism Agency - RNAVT n° 12514
+351 964 253 146
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Travel and Tourism Agency - RNAVT n° 12514
+351 964 253 146Select your language
Caminhos Perfumados, Lda. values the privacy of its customers and users. This Privacy Policy describes how we collect, use, process, and protect your personal data when you use our website and our transfer services (passenger transport).
By using our services or our website, the user declares to know and accept the terms of this policy.
1. Data Controller
The entity responsible for collecting and processing your personal data under the GDPR is:
Company Name: Caminhos Perfumados, Lda.
Address: Estrada de Santa Eulália nº21, 8200-269 Albufeira, Portugal
Telephone: +351 289 013 835 (National landline call)
Email:
2. What Personal Data Do We Collect?
We only collect the data strictly necessary for the organization and safe execution of your transfer service:
Identification Data: Full name and, where applicable, tax identification number (NIF) for issuing invoices.
Contact Data: Email address and phone number (essential for communications on the day of the transfer, such as delays or driver location).
Transfer Service Data: Details of pick-up (van) and drop-off locations, dates, times, flight number (for monitoring delays) and number of passengers.
Special Needs (Sensitive Data): Information on the need for baby seats/carriers or accessibility for reduced mobility (data collected only with your explicit consent to ensure your safety and comfort).
3. Purposes and Legal Basis of Processing
We process your personal data based on the following legal grounds under the GDPR:
Performance of Contract (Art. 6, No. 1, letter b) of the GDPR): To process your booking, confirm the trip, issue tickets/vouchers and carry out the contracted transport.
Compliance with Legal Obligations (Art. 6, No. 1, letter c) of the GDPR): For issuing invoices and fulfilling tax and accounting obligations with the Tax Authority.
Legitimate Interest (Art. 6, No. 1, letter f) of the GDPR): To respond to requests for information, manage complaints or evaluate the quality of the service provided.
Consent (Art. 6, No. 1, letter a) of the GDPR): For sending marketing communications (newsletters) or for processing data on special needs (car seats or mobility).
4. Data Sharing with Third Parties
Caminhos Perfumados, Lda. does not sell or trade your personal data. Your data will only be shared with the following strictly necessary third-party entities:
Drivers and Operational Partners: Only the data strictly necessary for the transfer (name, location, time and contact phone number).
Technological Service Providers: Companies that manage our web hosting, website booking engine or certified billing software.
Public Authorities: Whenever there is a legal obligation (e.g., Tax Authority or security forces).
5. International Data Transfers
Your personal data is stored and processed within the European Economic Area (EEA). We do not transfer your data outside the European Union.
6. Data Retention Period
We keep your data only for the period strictly necessary to fulfill the purposes for which it was collected:
Billing Data: Kept for a mandatory period of 10 years, as imposed by Portuguese tax law.
Reservation Data (without associated billing): Kept for the duration of the service and until the legal deadline for any contractual claims.
Contact Data for Marketing: Kept until the user withdraws their consent or requests deletion.
7. Data Subject Rights
Under the GDPR, the user has the following rights regarding their personal data:
Right of Access: To know what data we collect and how we process it.
Right of Rectification: To request the correction of incorrect or outdated data.
Right to Erasure ("Right to be Forgotten"): To request the deletion of your data (provided it does not conflict with legal retention obligations).
Right to Restriction of Processing: To request the temporary suspension of the processing of your data.
Right to Data Portability: To receive your data in a structured and machine-readable format.
Right to Object: To object to the processing of data for direct marketing purposes.
To exercise any of these rights, simply send a written request to the email address
If you believe that your rights have not been respected, you have the right to lodge a complaint with the supervisory authority in Portugal: the National Data Protection Commission (CNPD).
8. Data Security
We have implemented the necessary technical and organizational measures to protect your personal data against loss, destruction, alteration or unauthorized access. Our website uses encrypted connections (HTTPS / SSL) to ensure that the transmission of your booking data is done securely.
9. Updates to the Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our services or legislation. The date of the last version will always be indicated at the end of the document.
Last updated: June 2026